NAEDA Newsletter
Sunday, April 26, 2015 Helping Dealers Succeed!
NAEDA Announces 2015 Manufacturer Awards

The North American Equipment Dealers Association (NAEDA) has announced the recipients of its Dealer’s Choice Award and Gold Level service awards for 2015. The awards are presented annually to manufacturers who receive exemplary ratings in twelve operational categories addressed in NAEDA’s Dealer-Manufacturer Relations Survey.  Read More...

NAEDA Solicits Board Member Nominations

Members of the North American Equipment Dealers Association are being asked to submit nominations for consideration as a board member. A healthy organization requires contested, vibrant elections, so dealer members are asked to consider adding their name to a ballot that will be voted on by member dealers later this fall. It’s a wonderful opportunity to help guide the national organization’s continued success, growth and development.  Read More...

NAEDA Scholarship Deadline Is Approaching

Sponsor a student scholarship - apply here using the attached application.  Deadline is April 30th.  Read More...

House Votes To Repeal Estate Tax

The House voted Thursday to repeal the estate tax, a longtime priority of Republicans that also spurred Democratic charges that the GOP is in the pockets of the rich. The 240-179 vote broke down largely on partisan lines.  The Hill  

COOL Ruling Could Prove To Be Costly

Interested parties are waiting on a decision from the World Trade Organization (WTO) on the controversial U.S. country-of-origin labeling (COOL) rule. A decision could open the door for retaliation from Canada and Mexico.  Read More...

2015-2016 Canadian Federal Budget

John Schmeiser, NAEDA’s Vice President of Canadian Government Affairs, has prepared a report for NAEDA’s Government Relations Committee concerning Federal Finance Minister Joe Oliver Conservative government’s 2015-16 Budget presented in the House of Commons on April 21st. This budget can easily be called an election budget as many of the measure do not come into effect until after the next federal election; which is expected to be held this October. It will also serve as Prime Minister Harper’s platform as the election get closer. A complete copy Schmeiser’s report and analysis can be read here.  

NLRB Challenges Language In Employee Handbooks

The General Counsel of the National Labor Relations Board has recently issued a memo that puts fine points on what is lawful in employee handbooks. The memo focused on rules related to confidentiality, professional conduct, harassment, trademarks, videography and photography and contacting the media.  Read More...

KPA April Tip Of The Month: Customer Perception Is Reality

Some may view compliance as not necessary, overrated, annoying, a waste of time, and simply harmful to profitability. These are perceptions and as they say, perception is reality. Some employees may be tempted to act unethically when trying to make a deal. After all, the chances of getting caught are slim, right? Well, that’s one way of looking at it. Another way is to ask yourself what’s really more important: flying under the radar? Or satisfying your customers? When it comes to compliance and ethical behavior, the true payoff is customer satisfaction.  It really comes down to one simple premise - your customer’s perception is the only reality that should matter. To learn more about how to gain customer trust, contact  KPA  

© 2015 The North American Equipment Dealers Association. NAEDA Update is provided as a service to members of the North American Equipment Dealers Association which provides educational, legal, legislative, and financial services to approximately 5,000 retail agricultural, construction, large property/rural lifestyle, and outdoor power equipment dealers in the United States and Canada. This information may not be reprinted without permission from NAEDA.

To subscribe to NAEDA Update by e-mail, send your request to or subscribe online at
To unsubscribe, click here or send your request to and type "REMOVE" in the subject line.