NAEDA Announces 2015 Manufacturer Awards
The North American Equipment Dealers Association (NAEDA) has announced the recipients of its Dealer’s Choice Award and Gold Level service awards for 2015. The awards are presented annually to manufacturers who receive exemplary ratings in twelve operational categories addressed in NAEDA’s Dealer-Manufacturer Relations Survey.
NAEDA Solicits Board Member Nominations
Members of the North American Equipment Dealers Association are being asked to submit nominations for consideration as a board member. A healthy organization requires contested, vibrant elections, so dealer members are asked to consider adding their name to a ballot that will be voted on by member dealers later this fall. It’s a wonderful opportunity to help guide the national organization’s continued success, growth and development.
NAEDA Scholarship Deadline Is Approaching
House Votes To Repeal Estate Tax
The House voted Thursday to repeal the estate tax, a longtime priority of Republicans that also spurred Democratic charges that the GOP is in the pockets of the rich. The 240-179 vote broke down largely on partisan lines. The Hill
COOL Ruling Could Prove To Be Costly
Interested parties are waiting on a decision from the World Trade Organization (WTO) on the controversial U.S. country-of-origin labeling (COOL) rule. A decision could open the door for retaliation from Canada and Mexico.
2015-2016 Canadian Federal Budget
John Schmeiser, NAEDA’s Vice President of Canadian Government Affairs, has prepared a report for NAEDA’s Government Relations Committee concerning Federal Finance Minister Joe Oliver Conservative government’s 2015-16 Budget presented in the House of Commons on April 21st. This budget can easily be called an election budget as many of the measure do not come into effect until after the next federal election; which is expected to be held this October. It will also serve as Prime Minister Harper’s platform as the election get closer. A complete copy Schmeiser’s report and analysis can be read here.
NLRB Challenges Language In Employee Handbooks
The General Counsel of the National Labor Relations Board has recently issued a memo that puts fine points on what is lawful in employee handbooks. The memo focused on rules related to confidentiality, professional conduct, harassment, trademarks, videography and photography and contacting the media.
KPA April Tip Of The Month: Customer Perception Is Reality
Some may view compliance as not necessary, overrated, annoying, a waste of time, and simply harmful to profitability. These are perceptions and as they say, perception is reality. Some employees may be tempted to act unethically when trying to make a deal. After all, the chances of getting caught are slim, right? Well, that’s one way of looking at it. Another way is to ask yourself what’s really more important: flying under the radar? Or satisfying your customers? When it comes to compliance and ethical behavior, the true payoff is customer satisfaction. It really comes down to one simple premise - your customer’s perception is the only reality that should matter. To learn more about how to gain customer trust, contact email@example.com. KPA