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MANUFACTURER RELATIONS

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NAEDA’s signature priority is manufacturer and industry relations because our members know it’s key to their success. NAEDA believes that open dialogue between dealers, manufacturers, associations, and customers is essential for our industry – and your business – to thrive.

MANUFACTURER RELATIONS

KEY SERVICES

NAEDA helps maintain a high level of trust and mutual understanding between manufacturers and dealer associations. As part of this, we regularly communicate and meet with OEMs on contractual and policy issues. As we bring issues forward from our dealer members, collaborative discussions lead to balance and fairness in these relationships.

NAEDA has developed a series of key principles that are important to dealers in their relationship with their various suppliers. These principles recognize key areas of the operating environment and are fundamental to the success of an independent dealership. To review the nine key principles CLICK HERE

Listen to our podcasts on the nine key principles (Part 1) and (Part 2)

NAEDA participates in meetings and makes one-on-one visits with manufacturers and associations through the Industry Relations Task Force (IRTF). As we continue to work closely with manufacturers, we see that they value our opinion on dealer issues such as market share, right to repair, inventory demands, and other areas of expressed concern.

The IRTF’s goal is to encourage mutual trust and respect between dealers and manufacturers and establish open lines of communication. Over the years, we’ve found that there’s much common ground and mutual benefit for all players can be achieved.

The IRTF meetings take place once a year, or more often if required. Members table the priorities and emerging issues on behalf of the industry then discuss and create solutions that best serve the industry. The working group of four equipment dealer managers have more than 110 years of combined experience. They represent North American dealers who have provided their input in advance. Notes are taken at these meetings and are distributed back to all member dealers to keep them in the loop.

This formal process takes place outside legislative processes and is extremely effective. The IRTF was started in 1998 and NAEDA has seen 20 years of successful relationship-building and collaboration using this format.

Listen to our podcast on the Industry Relations Task Force.

Enhancing the dealer-manufacturer relationship is a primary goal of North American Equipment Dealers Association (NAEDA), and our ongoing effort to pursue balanced dealer agreements is essential to this goal. When a manufacturer introduces a new version of a dealer agreement or proposes changes to an existing agreement, NAEDA routinely conducts a legal review of the agreement and works with the manufacturer to address any issues that may be identified. In working with the manufacturer before the agreement is distributed to the dealer network, NAEDA helps to address dealer questions and facilitates the implementation of the agreement.

NAEDA maintains an Industry Relations Fund (IRF) that finances the legal review of dealer agreements. The legal reviews and related discussions with manufacturers provide the following benefits:

  • A business-oriented and cooperative approach in addressing issues with manufacturers;
  • One voice for the dealer body, fostering productive relationships with manufacturers that encourage discussion and cooperation in negotiating changes to dealer agreements;
  • A broad-based knowledge of contract terms used by manufacturers, providing valuable background information for understanding market terms and areas where adjustments may be discussed; and
  • Timely information to advise dealers of key issues within the context of limitations imposed on manufacturers by state and provincial dealer protection laws.

Contact us today about completed contract reviews, or to have a review conducted on your new contract.

Before acquiring a new manufacturer, it’s essential to understand all the relevant terms. This guide offers a detailed outline of 10 key provisions to consider in a contract, including market share, financials, payment terms, and more.

Download Questions to Ask Before Acquiring a New Manufacturer

FIGHTING FOR WHAT'S RIGHT

The fund that invokes change in the industry

The Industry Relations Fund (IRF) relies on voluntary contributions1 from NAEDA dealer members to finance matters that have wide implications within the equipment industry. If you would like to make a contribution, contact NAEDA at (800) 762-5616 or mail your check to:

NAEDA-IRF
PO Box 419264
Kansas City, MO 64141

We appreciate your assistance in supporting this important initiative.

1 Voluntary contributions to the Industry Relations Fund are not deductible as charitable contributions. However, they may be deductible as ordinary and necessary business expenses subject to restrictions due to the Internal Revenue Code.

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